Do you require a deposit during the rental period?
Yes. Arctic Campers requires two separate deposits as a single payment / authorized hold when you pick up your vehicle at our rental station.
1. Claim Deposit:
This deposit covers the self-risk fee (deductible) per incident in case of a claim during your rental period. The amount corresponds to the self-risk fee of the main insurance you booked (see amounts below). If no claims arise during your rental, this deposit will be released 10 working days after your vehicle drop-off date.
2. Parking Deposit:
A second deposit of 1.000 NOK is required to cover potential parking fines, unpaid parking fees, speeding tickets, or ferry crossings. Any remaining balance of this deposit will be refunded or released together with the damage deposit. If the fees exceed the parking deposit, the additional costs will be deducted from the damage deposit or invoiced separately via a payment link.
Payment Method:
• If the deposit is paid with a credit card (Mastercard or Visa), it will be processed as an authorized hold.
• If you use any other type of card (Debit Cards, American Express or Revolut) for your deposit, the deposits will be taken as a charge, not as an authorized hold.
• Ensure your card has sufficient funds at pick-up.
• Arctic Campers processes all charges and refunds in Norwegian Kroner (NOK) and is not responsible for any currency exchange rate differences.
• We recommend using the same card for both the deposit and rental fee payment, if possible.
When Will the Deposit Be Returned or Released?
If no claim arises, both deposits will be refunded or released 10 working days after the vehicle drop-off date. The transfer back to your card may take an additional 1-5 days, depending on your bank.
How Much Will the Deposit Be?
The deposit amount depends on the vehicle category and the main insurance you booked with us:
For Camper Vans:
BASIC | (CV): | | 20.000 NOK + 1.000 NOK |
SILVER | (CV): | | 10.000 NOK + 1.000 NOK |
GOLD | (CV): | | 5.000 NOK + 1.000 NOK |
PLATINUM | (CV): | | 0 NOK + 1.000 NOK |
For RVs:
BASIC | (RV): | | 30.000 NOK + 1.000 NOK |
SILVER | (RV): | | 15.000 NOK + 1.000 NOK |
GOLD | (RV): | | 10.000 NOK + 1.000 NOK |
PLATINUM | (CV): | | 5.000 NOK + 1.000 NOK |
The deposit and insurance liability will always be calculated based on the actual camper van or RV you start your journey with, including any category upgrades.