ARCTIC CAMPERS – PRICE LIST AND DEPOSIT POLICY
1. Deposits and Insurance Tiers
A deposit is required upon pickup and is based on the selected insurance tier. An additional 1,000 NOK travel deposit is applied to all bookings (to cover potential ferry, toll, and parking charges).
The main deposit is held as a security to cover any damage that may occur to the vehicle during the rental period.
Vehicle Type | Insurance Tier | Deposit (NOK) | + Travel Deposit (NOK) | Total (NOK) | Roof Damage Liability |
|---|---|---|---|---|---|
Camper Vans | BASIC CV | 20,000 | 1,000 | 21,000 | 200,000 |
PLUS CV | 10,000 | 1,000 | 11,000 | 150,000 | |
MAX CV | 2,000 | 1,000 | 3,000 | 100,000 | |
YOUNG DRIVER INSURANCE CV | 20,000 | 1,000 | 21,000 | 200,00 | |
RVs (Motorhomes) | BASIC RV | 30,000 | 1,000 | 31,000 | 200,000 |
PLUS RV | 15,000 | 1,000 | 16,000 | 150,000 | |
MAX RV | 5,000 | 1,000 | 6,000 | 100,000 | |
YOUNG DRIVER INSURANCE RV | 30,000 | 1,000 | 31,000 | 200,000 | |
Note:
- Deposits are generally released within 10 business days following vehicle return, provided no additional charges apply.
- In the case of damages or pending insurance claims, processing may take longer.
- The travel deposit is a separate amount covering ferry, toll, or parking deductions if needed.
- Referring bookings made before 18.December.2025 : Basic = Basic CV and Basic RV ; Silver = Plus CV and Plus RV ; Gold = no equivalent however the deposit will be 10,000NOK + 1,000NOK ; Premium = Max CV and Max RV ; Young driver insurance = Young driver insurance CV and Young driver insurance RV. The correct insurance will be selected upon the type of vehicle booked : CV for Camper Van and RV for Recreational Vehicles.
2. Administrative and Service Fees
The following service and administrative charges may apply during or after the rental period, depending on specific circumstances or services used. All prices are in NOK and subject to 25% VAT where applicable.
Description | Fee | Applies To | Additional Information |
|---|---|---|---|
Labour time (repairs, inspections, etc.) | 1,280 / hour | All | Applied when manual work, mechanical inspection, or cleaning beyond normal service is required. |
Administration fee – unpaid parking | 150 / item | All | Covers processing of toll or parking-related claims. |
Administration fee – speeding or parking fine | 350 / item | All | Covers time spent identifying and processing fines or penalties. |
Administration fee – roadside assistance | 150 / usage | All | Applied when assistance is provided by Arctic Campers or its partners. |
Refuelling administration fee | 350 | All | Added on top of the missing fuel cost if vehicle not returned with a full tank. |
Extra driver (must be registered before departure) | 300 / person | All | Covers insurance and administrative costs for an additional registered driver. |
Roadside assistance service (if not included as "Free Roadside Assistance" add-on) | 6,500 / usage | All | Full charge if roadside support is required and not covered by purchased insurance tier. |
3. Damage and Cleaning Fees
These standardized fees ensure transparency and fairness in the event of damage or exceptional cleaning needs. They cover the most common repair scenarios for both Camper Vans and RVs.
Any item not listed below will be priced according to workshop quotation, market references, or insurance evaluation. Labour time is charged separately (1,280 NOK / hour).
General Damage (applies to all vehicles)
Damage Type | Fee (NOK) | Explanation |
|---|---|---|
Small scratch (≤ 3 cm) | 600 | Cosmetic surface damage only. |
Medium scratch (3–10 cm) | 900 | Visible but minor paint damage. |
Large or deep scratch (10+ cm) | 1,200 | Or any scratch exposing metal – treated as large. |
Stone chip on body | 600 / item | Includes prep and repaint. |
Stone chip on windshield | 2,500 / item | Standard chip repair or resin fill. |
Windshield replacement | 4,500 | Full replacement when crack exceeds repair criteria. |
Polar bear sticker damage | 3,174 | Replacement of custom branding decal. |
Any body dent | 30,000 | Includes panel replacement, paint, and labour. |
Wind damage to doors or hinges | 30,000 | When doors forced by wind cause structural distortion. |
Foam from flat tire repair kit | 780 | Replacement of used emergency sealant. |
Extra cleaning (excessive dirt inside/outside) | 2,500 | Applies if vehicle returned heavily soiled. |
Cleaning of rented extras (child seats, fridge, etc.) | 500 | Applies to excessively dirty or damaged rental add-ons. |
Tires, Rims, and Mirrors
Item | Fee (NOK) | Applies To | Notes |
|---|---|---|---|
Tire replacement (2WD – both on same axle) | 1,500 – 3,000 / tire | CV / RV | Both tires on same axle must be replaced together. |
Tire replacement (4WD / AWD – all four tires) | 1,500 – 3,000 / tire | CV / RV | All four must match for safety. |
Rim damage | 2,500 – 5,000 / rim | CV / RV | Includes scratches or structural bend. |
Mirror cover / indicator / glass only | 1,500 (CV) / 2,000 (RV) | CV / RV | For minor outer mirror repairs. |
Complete mirror assembly | 3,000 (CV) / 4,500 (RV) | CV / RV | Full unit replacement. |
Body and Exterior Parts
Part | Fee (NOK) | Applies To |
|---|---|---|
Front bumper | 15,000 | Camper Vans |
Rear bumper | 7,000 (CV) / 15,000 (RV) | CV / RV |
Rear corner bumpers | 12,500 | RV |
Side bumper (along body) | 6,000 / side | RV |
Wheel arch | 11,000 / item | RV |
Rear / side / top reflectors or marker lights | 300 / item | RV |
Front light | 8,000 / item | Camper Vans |
Rear light | 3,500 / item | CV / RV |
Outdoor electric step | 9,500 | RV |
Camper window | 4,500 / item | RV |
Water tank lid (external) | 450 | RV |
Truma exhaust protection | 300 | RV |
Interior Equipment and Fittings
Part | Fee (NOK) | Applies To |
|---|---|---|
Fridge | 5,500 | Camper Vans |
Fridge cable | 650 | CV / RV |
Green charging cable (ID Buzz only) | 750 | Camper Vans |
Wood damage inside | 450 / m² (CV) / 900 / panel (RV) | CV / RV |
Bed slat | 350 / item | RV |
Toilet cassette | 3,300 | RV |
Sink glass top | 1,700 | RV |
Cooker glass top | 4,000 | RV |
Living room table | 6,500 | RV |
Table foot | 800 | RV |
Shower door | 9,000 | RV |
Shower curtain | 1,300 / item | RV |
Window arms | 1,000 / item | RV |
Waste water tank | 2,500 | RV |
Waste management (toilet / grey water cleaning) | 1,500 | RV |
Waste management (trash left inside) | 500 | RV |
4. General Notes
- Labour for repairs or inspection is billed separately at 1,280 NOK / hour.
- All costs listed above may be deducted from the driver's deposit or charged separately.
- If any scratch is deep enough to expose metal, it is automatically classified as a large scratch.
- Damage not explicitly listed here will be evaluated based on external repair quotations or comparable cases.
- These fees apply to both Camper Vans and RVs, unless otherwise specified.
Purpose of This Price List
This price list is designed to ensure transparency, predictability, and fairness in the handling of deposits, damage costs, and service fees during the rental process. It also helps avoid misunderstandings and speeds up insurance or repair settlements.
All customers are encouraged to document the vehicle's condition with photos at pickup and return to avoid disputes.